Increase efficiency and optimize costs with MSI Services

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About us
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We specialize in delivering end-to-end business solutions that drive growth, enhance productivity, and elevate your brand

From customer support to data management and IT services, our expert team harnesses the power of innovation and will provide customized solutions that meet your needs and goals. Partner with us to unlock your business's full potential and stay ahead in a competitive market. Experience the future with MSI Services.

Our Services

What we do

01

Outsourcing

We provide professional, cost-effective solutions. Our Customer Support delivers exceptional care, our Accounting and Finance experts streamline operations and our Senior IT Professionals offer cutting-edge technology and innovation. These are just a few examples of how we can enhance your business.

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02

By project solutions

We offer tailored project-based solutions. From Accounting ERP Implementation to on-demand Professionals per Project, PMO services, Agile methodology adoption and Process Reengineering to optimize your operations. These examples highlight how we drive efficiency and success in your business.

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03

Per hour/task solutions

We offer versatile per-hour/task services including Architecture, Accounting Billing and Data Processing. These are just a few examples of our broad range of solutions designed to support and optimize your operations efficiently.

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Advantages

Why choose us

Optimized Costs

By outsourcing, you eliminate expenses associated with hiring, training, and maintaining an in-house team. Our efficient processes and scale economies enable us to offer competitive pricing, allowing you to allocate resources more effectively and invest in core areas for growth.

Improved Efficiency

With our expertise and focus, we deliver faster turnaround times and higher quality results. This allows your internal team to concentrate on strategic initiatives, driving overall efficiency and productivity.

Global Talent

Partnering with us gives you access to a high professional global workforce, with knowledge across various industries. By leveraging our talent pool, you benefit from best practices and innovative solutions, staying competitive in a rapidly evolving market.

Nearshoring

We deliver efficient, cost-effective nearshoring solutions tailored to your needs. Our services enable you to establish a presence in nearby countries without the need for additional expenses, allowing seamless communication and collaboration while significantly enhancing your business performance.

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Who we are

The team

Virginia Vasquez

Solutions Sales Director

Sergio De Alarcon

Sales Manager

Carlos Castro

Commercial Director

Carlos Delgado

CMO

Jhamil Bueno

CEO

Offices in America
0
Years of experience
0
Worldwide employees
0
Global clients
0

"MSI Services has been a game-changer for us. Their team has delivered excellent support across various areas, from customer service to accounting and IT. The flexibility in their project and hourly services has been incredibly useful. We’ve seen real improvements in our operations thanks to their expertise and efficiency."

Whale Cloud

A resource management service solution was implemented that included the entire process chain, from the selection of professionals to payroll management, travel and equipment delivery. This solution was implemented in several countries where there were no local offices. The process met the needs in a timely manner and complied with the legal aspects required in each country.

ZTE

A service solution was delivered that included the administration, selection, hiring, training and supervision of 130 expert engineers who were part of a Network Monitoring Center in Colombia. The critical points of implementation were identified and detailed control was carried out to ensure deadlines, resources and costs.

Nokia

A Logistics Service Solution was implemented that contemplated the entire chain of the import/export process of equipment, materials and supplies to countries that did not have local offices. The solution included the entire management and control process by experts from price negotiation, purchase, import or export, customs procedures for entering/exiting the country, product storage and inventory management when necessary.
Jane Smith

Operations Manager

F.A.Q.

Find answers to commonly asked questions about our services

Yes, we provide services globally. Our diverse team and robust infrastructure enable us to support clients across different regions and time zones, ensuring consistent and high-quality service no matter where you are located.

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We prioritize quality through rigorous hiring processes, continuous training, and adherence to industry best practices. Our teams follow established protocols and use advanced tools to maintain high standards and deliver exceptional results for every client.

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Absolutely. We offer flexible solutions tailored to your specific requirements, whether it’s externalization, project-based, or per-hour/task services. We work closely with you to understand your needs and customize our offerings to align with your business goals.

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Getting started is simple. Contact us to discuss your needs, and we’ll set up a consultation to explore how our services can best support your business. We’ll then provide a proposal outlining the scope, timeline, and costs, and once agreed upon, we’ll initiate the service delivery as per your requirements.

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